Trust and Safety

Giving learners a safe space to grow and innovate.

SpeakingChalk brings together a community of diverse learners, parents, and teachers, who safely connect over a love of learning. In this safe space, our users are confident that their physical and emotional well being, as well as their privacy and security, will not be compromised.

How does SpeakingChalk create an inclusive learning space?

Community Standards

SpeakingChalk’s mandatory code of conduct creates a safe and trusted space for our diverse community of teachers, parents, and learners.

Small Class Sizes

SpeakingChalk’s intimate classes naturally provide a more nurturing experience. Teachers customize their class sizes for a personalized learning experience.

Class Content

SpeakingChalk’s class content guidelines / policies ensure that classes are not only objective, secular, and age-appropriate, but guard against discrimination, hate speech, or violence.

Reviews

Our public reviews (from parents like you!) are designed to help you decide whether a class and/or teacher would be a good fit for your learner.

How do we safeguard our community?

Comprehensive Teacher Screening

We manually screen teachers and classes, and this involves several steps:

1. Review classes: every class description is reviewed by our team before it is published. We check for the quality and completeness of the class description, adherence to our Class Content Policy and the relevance of the teacher’s background and experience.
2. Background check: We are not doing any background check none the less basic screening is happening to ensure teacher is authentic

Safe Platform

SpeakingChalk classes are powered by the SpeakingChalk.com website and by a video conferencing platform called Twilio. All Twilio meetings on SpeakingChalk are password protected to ensure only teachers and students can access them. Additionally, our meetings are customized to give control to teachers (not students) over who enters the classroom, as well as basic functions like screen sharing and audio/video, which allows teachers to take swift action in the event of a problem arising in class.

Limited Class Recordings

We may record the classes for review and legal perspective. By signing in the SpeakingChalk platform, users are approving SpeakingChalk to record the sessions and reuse those for any legal, review or marketing purposes

Dedicated Trust and Safety Team

Our Trust and Safety team monitors for and screens for unwanted materials or behavior, consistent with our code of conduct. We swiftly investigate and respond as necessary.

Serious about Privacy Concerns

Our privacy policy outlines what information we collect from you, how we use that information, and what choices you have regarding how and whether we can use your information. Further, SpeakingChalk adheres to the Australian Privacy Act, 1988 not only complies with the measures set forth by the U.S. Children’s Online Privacy Protection Act (“COPPA”) with regards to children under 13, but extends COPPA and reasonable protects the Personal Information of all children on our site. We also want your Learners to understand their privacy rights and how we keep their information safe, so we’ve created a Learner Privacy Guide that is intended to convey the same information in a child-friendly way.

Familiar with General Online Safety Practices

• You, or a responsible adult who you designate, should monitor your learner’s participation in SpeakingChalk classes. Learners interact with the teacher and other learners over group video chat or by posting and commenting in the SpeakingChalk classroom.
• We’ve compiled useful resources and recommendations on online privacy and safety in our help center.

Please contact us if you have any questions about our safety policies or any safety-related concerns