SpeakingChalk Privacy Statement

We value your trust. In order to honor that trust, SpeakingChalk adheres to ethical standards in gathering, using, and safeguarding any information you provide. SpeakingChalk Pty Ltd (operating under the name “SpeakingChalk”), is a leading education technology platform company, incorporated under the Laws of Australia, for imparting learning. This privacy policy governs your use of the website https://speakingchalk.com/ ('Website') and the other associated applications, products, websites and services managed by the SpeakingChalk.

Please read this privacy policy ('Policy') carefully before using the Website, our services and products, along with the Terms of Use ('ToU') provided on the Website. Your use of the Website, applications, or services in connection with the Website or products ('Services'), or registrations with us through any modes or usage of any products including through laptops, SD cards, tablets or other storage/transmitting device shall signify your acceptance of this Policy and your agreement to be legally bound by the same. If you do not agree with the terms of this Policy, do not use the Website, applications our products or avail any of our Services.

SpeakingChalk is committed to protecting your privacy: it’s the foundation for a safe and trusted community. SpeakingChalk Privacy Statement describes our privacy practices when you use our SpeakingChalk services or visit our public website.

SpeakingChalk provides some services to you through organizations, such as schools and businesses. When your organization gives you access to our services or you use SpeakingChalk with an account tied to your organization, and where we work solely on their behalf, this Privacy Statement does not apply. Instead, your use of those services is subject to their privacy policies. We provide protections required by the Australian Education Act, 2013 for services provided to schools subject to Australian Privacy Principles (APPs).

Because SpeakingChalk is a learning environment for the learners of all ages including children, we take additional measures to safeguard children’s privacy, including for children under the age of 13. Please see our ‘children’s privacy statement’ published on our website.

Below section covers:

• Our Privacy Statement
• Information We Collect
• Our Use of Your Personal Data and Other Information
• Storage and Transfer of Personal Data
• Our Disclosure of Your Personal Data and Other Information
• Publicly Posted Information
• Security
• Do Not Track
• Access and Accuracy; Correcting Personal Data.
• Additional Notice for California Consumers
• European Data Protection Rights
• Cookie Policy
• Other Terms and Conditions
• Changes to Our Privacy Statement
• Contact Us
• Children's Privacy Notice

Our Privacy Statement

SpeakingChalk is a service that allows registered users, parents or guardians (“Parents”) to enroll learners (“Learners”) in online individually or small-group classes, and for registered teachers (“Teachers”) to create, publicize, and provide those classes (the “Services”). This Privacy Statement describes what personal information SpeakingChalk collects from registered Parents, Teachers, and Learners of the SpeakingChalk Services, as well as how SpeakingChalk collects and uses personal information from visitors to our public website (collectively, “Sites”). As we expect the users of this platform can be of all or any age group. If this platform/service is used by children to attend the course, we expect parents to attend and supervise the children all the time. Parents will have to enable the learning for children by booking the course, paying the fees, doing the required communication (if needed) with teacher via SpeakingChalk and logging for the actual classes.

Information We Collect

When you visit our Site, we may collect information about you that, alone or in combination, could be used to identify you, your device, or household (“Personal Data”), as further described below:

Personal Data That You Provide Through the Site: We collect Personal Data from you when you directly provide it to us, such as when you register for a SpeakingChalk account to use the Services. For example, we may collect the following Personal Data from you:

Contact Information.

• Name or publicly posted name from a Google or Facebook linked account
• Email address
• Phone number
• Postal and billing address
• information you provide us when you contact us for help;
• information you enter into our system when using the Services/products, such as while asking doubts, participating in discussions and taking tests.

Payment Information.

• Credit card or other payment information

Demographic Data.

We collect age, month and year of birth, gender, preferred pronouns, marital status, and similar demographic details, such as when you voluntarily provide information in the “about me” section of your profile or communicate with us.

Sensitive Data.

Learner for them self or Parents for their children/ward may voluntarily provide sensitive information such as educational interest’s, health or disability information included in forms or messages sent to Teachers to aid with learning. Learners for themselves/Parents may also enroll children in special classes offered for children with disabilities. Teachers and Learners are otherwise not allowed to have discussions that may elicit or result in sharing of sensitive information.

We don’t recommend teachers to share any information to respective students (related to this services) via any communication mediums beyond Speakingchalk platform. If they do so, they may be prohibited to use the platform again. As well, we recommend students not to share any information to teachers (related or relevant to this services) via any other communication mediums beyond SpeakingChalk platform. In both of these cases, SpeakingChalk is not responsible for any information collected or shared.

We may also receive sensitive criminal history information about Teachers when we receive background reports.

Content and Files.

• Classes for which you have enrolled
• Video of your image and audio of your voice during classes which may get automatically recorded
• Content and communications that you may include or upload like your profile photo or messages you share with the class
• Your voluntarily provided profile picture or your Google or Facebook picture linked to your account
• Information voluntarily provided in the “about me” section of your profile
• Information voluntarily provided through reviews, discussions, queries & query responses.
• Information Teachers provide to let us run background checks and background check reports we receive from third parties
• Notes you provide to Teachers about yourself or your Learner when enrolling a Learner in a class.
• Video and audio recordings of the sessions (If recorded)

Passively Collected Data: When you use or interact with us through our Site, we and our third-party partners may collect, receive, and store certain data automatically. For example,

Usage data. We collect usage data (such as login times, search terms you used, and pages you viewed), and other information about your device and browser.

Identifiers and device information. We collect IP Address, device identifiers such as cookie identifiers (more on cookies below), your device’s operating system type, and browser type. We may use such information and pool it with other information to track usage and device and system data, for example, the total number of visitors to our Sites, the number of visitors to each page of our website, and the domain names of your Internet service providers.

Cookies. On our Sites, we and third parties that provide certain functionality to the SpeakingChalk Sites may use a technology called "cookies." A cookie is a piece of information that the computer that hosts our Sites gives to your browser when you access the Sites. Our cookies help provide additional functionality to our Sites and help us analyze Site usage more accurately. On most web browsers, you will find a “help” section on the toolbar. Please refer to this section for information on how to receive a notification when you are receiving a new cookie and how to turn cookies off. We recommend that you leave cookies turned on because they allow you to take advantage of some of our Sites’ features. For more information about our use of cookies, please see the section entitled “Cookie Policy,” below.

Inferred Data: We may infer new information from other data we collect, including using passive, automated means, to generate information about your likely interests (“inferences”). For example, we infer the class subjects your family may be interested in from searches you may perform. We may also infer your general geographic location (such as city, state, and country) based on your IP address.

Aggregated Personal Data: We may aggregate data, including Personal Data, and use such aggregated data for any purpose. This aggregate information does not identify you personally.

Required Personal Data: Some Personal Data is required such as credit card payment used by learners or Parents to purchase classes and for verified parental consent. Teachers are also required to let us access Personal Data relating to background checks. Teachers are also required to have their cameras ‘On’ while teaching a live class. Learners are required to have their video enabled at least at the start of class to verify their identity to protect the safety of other Learners. You may decline to provide certain Personal Data.

Sources of Personal Data

You are the main source of Personal Data we have about you. We may also obtain any of the above categories of information from third parties. These third-party sources include, for example:

• Third party partners. Third party applications and services, including social networks you choose to connect with or interact with through our services.
• Co-Branding/Joint Partners. Partners with which we offer co-branded services or engage in joint marketing activities.
• Service providers. Third parties that collect or provide data in connection with work they do on our behalf, for example companies that determine your device’s location based on its IP address.
• Publicly available sources. Public sources of information such as open government databases and background check services we used for Teachers.

We will, at all times, provide the option to you to not provide the Personal Information or Sensitive Personal Information, which we seek from you. Further, you shall, at any time while using the Services/products, also have an option to withdraw your consent given earlier to us to use such Personal Information or Sensitive Personal Information. Such withdrawal of the consent is required to be sent in writing to us at the contact details provided in this Policy. In such event, however, SpeakingChalk fully reserves the right not to allow further usage of the Application or provide any Services/products thereunder to you.

Our Use of Your Personal Data and Other Information

We may use any of the above categories of your Personal Data to:

• provide and enhance the SpeakingChalk Sites, including troubleshooting, maintaining, improving, and personalizing the Sites.
• business operations, such as processing your payment for the SpeakingChalk Services, billing, accounting, improving our internal operations, securing our systems, detecting fraudulent or illegal activity, and meeting our legal obligations.
• send you emails or newsletters that you signed up for, including messages about new and recommended classes, events, and other marketing content we may send to Learners / Parents and Teachers.
• communicate with you to confirm registration and send updates, provide customers support and security alerts, and other administrative messages.
• conduct research and develop new services or features; analyze website usage and usage of the Site features, content, and pages; and
• conduct background checks if you are a Teacher.
• communicate with you over direct contact number provided to us (over mobile or landline number), communicate to you over various communication channels like what’s app, telegram, social media and other similar channels.

We combine data we collect from different sources to achieve these purposes and to give you a more seamless, consistent, and personalized experience.

If SpeakingChalk decides to record the session:

SpeakingChalk Teachers may only access and view recordings of their classes and may use the recordings to improve their curriculum and classes and may provide the recording to Parents and Learners to view on Pay per View basis. SpeakingChalk may also use class recordings to provide feedback to Teachers, for customer support, and for compliance purposes.

By registering the SpeakingChalk Website, Teachers, Learners and Parents provide their consent to use any class recordings for promotional or other purposes by SpeakingChalk.

If you are a Learner or Parent or Teacher, SpeakingChalk may use your contact data for marketing purposes, including to tell you about services and opportunities we believe will be of interest to you. If we do so, each promotional email we send you will contain instructions permitting you to "opt-out" of receiving future promotional information. In addition, if at any time you wish not to receive any future communications or you wish to have your contact information included in our opt-out lists, please contact us at connectatspeakingchalk@gmail.com or support@speakingchalk.com

Please note that we will continue to contact you via email to respond to requests and provide our services.

Storage and Transfer of Personal Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your region. If you are located outside Australia and India and choose to provide information to us, please note that we transfer the data, including Personal Data, to Australia and India and process it there.

Our Disclosure of Your Personal Data and Other Information

We may share your Personal Data with certain third parties with your consent or authorization and with whom you have intentionally interacted. We may share your Personal Data as necessary to complete your transactions and provide the services you have requested or authorized. For example, we use third parties to process credit card payments.

We may also share data as set forth below:

Teachers and Teacher Organizations: When Learners or Parents sign up they agree that Teachers may receive certain Personal Data about the Learners or Parents and their Learners including classes their Learner has taken. Teachers are not our employees, agents, or service providers, but we do issue guidance and restrictions on what they can do with Personal Data. We act as limited agents for our Teachers to process payments from Learners or Parents for Classes. Please note that in some cases, classes are taught by a “Teacher” that is actually an organization, group, or team of instructors (“Teacher Organization”).

Business Transfers: If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be transferred to a successor or affiliate alone or as part of that transaction along with other assets.

Service Providers: We engage third party service providers to perform certain functions on our behalf (such as payment processing). These third parties may have access to your Personal Data for the purpose of helping us market, provide and/or improve the Sites.

Legal Requirements: SpeakingChalk may disclose your Personal Data if required to do so by law or when we believe that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of SpeakingChalk, Teachers, Learners, and Parents, (iii) operate and maintain the security of our Sites, including to prevent or stop an attack on our computer systems or networks, (iv) to protect the personal safety of users of the Site or the public, or (v) protect against legal liability. Teachers are required to report to SpeakingChalk any suspected case of Learner or child abuse or neglect they become aware of during their work with Learners. Teachers may also be required to report suspected abuse or neglect to local authorities, and SpeakingChalk expects all Teachers to comply with their individual reporting responsibilities. SpeakingChalk itself may report instances of suspected abuse or neglect.

Third Party Analytics and Advertising Companies: Third party analytics and advertising vendors also collect Personal Data through our Site including, general location data, usage data, and inferences associated with identifiers and device information (such as cookie IDs and IP address) as described in the Cookies section of this statement. These third-party vendors may combine this data across multiple sites to improve analytics for their own purpose and others. We will use various tools from different vendors for purpose like analytics or performance monitoring. We may share those vendor lists time to time. You can visit the respective vendor’s website to check how the particular vendor collects and uses information.

Please note that our Site includes references or links to or suggestions to engage with third parties whose privacy practices differ from ours. Teachers may also suggest third party resources for Parents and Learners. If you provide Personal Data to any of those third parties, or allow us to share Personal Data with them, that data is governed by their privacy statements.

Publicly Posted Information

You may be able to share Personal Data, including communications, with third parties, including with the general public, through use of our Site. When you do so we ask that you avoid sharing Personal Data and do not share sensitive Personal Data.

We expect everyone to respect the privacy of others and follow our community standards, and other guidelines and restrictions on posting and sharing activities, such as sharing private materials, communications, or information, or sharing other Personal Data about others that may cause harm, embarrassment, or conflict. You should not encourage your Learners or other Learners to reveal any Personal Data about Learners or their families.

User Profile: As a user of our Services, you will have a user profile that will be publicly available to all users of the Services (the “User Profile”). You are not required to include any Personal Data on your User Profile. But you will have the option to include a variety of types of Personal Data in your User Profile, which may include your first name, last name, biographical information, geographical location, and avatar or personal photograph etc.

We do not systematically monitor the content of information that is published on your user profile. Any information published in your User Profile becomes available to the public. After publishing, we have no control over how such information is used or its further dissemination. We urge you to think carefully about what, if any, Personal Data you include in your User Profile.

Online Classrooms and Pages: If you are Teachers or Learners attending our online classes, you may publicly display and share your video and photographic image, name and/or username and certain other information, such as your profile, demographic data, content and files, or imprecise location data.

Public Forums: Our Services provide you the opportunity to share information on a variety of topics with other SpeakingChalk Users through public forums/discussions section of SpeakinChalk (the “Public Forums”). Use of the Discussion section/Public Forums is entirely voluntary. But please be aware that any information you include in the Discussion section/Public Forums will become available to all SpeakingChalk Users without restriction.

We do not systematically monitor the content of information that is published in the Discussion section/Public Forums. Any information published in Public Forums becomes available to the public.

Messages: Learners can message Teachers, Parents can message each other, and Parents and Teachers can message each other using the Service. Parents have access to messages between their Learners and Teachers.

After publishing, posting, or messaging, we have no control over how such information is used or its further dissemination. We urge you to think carefully about what, if any, Personal Data you share with others on our Service.

Social Media: Learners, Parents and Teachers may log into the Service using a Facebook account. When you login, we will receive your name, profile picture and email address from Facebook, and Facebook will record when we access this data. You will provide your Facebook login information directly to Facebook (and not to SpeakingChalk). How Facebook uses, stores, and discloses your information is governed by the policies of Facebook; SpeakingChalk does not have responsibility for the privacy practices or other actions of Facebook.

Similarly Learners, Parents and Teachers may log into the Service using a Google account. When you login, we will receive your name, profile picture and email address from Google, and Google will record when we access this data. You will provide your Google login information directly to Google (and not to SpeakingChalk). How Google uses, stores, and discloses your information is governed by the policies of Google; SpeakingChalk does not have responsibility for the privacy practices or other actions of Google.

Security

We take reasonable steps to protect the Personal Data provided via the Site from loss, misuse and unauthorized access, disclosure, alteration, or destruction. However, the Internet cannot be guaranteed to be fully secure, and we cannot ensure or warrant the security of any content or information you provide to us. You are also responsible for helping to protect the security of your account credentials. For instance, never give out your password, and safeguard your username, password and personal credentials used to access the Services, so that other people will not have access to your Personal Data. And do not use the username and password you use on our Services with any other services.

Do Not Track

Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser. While we do not currently support Do Not Track signals, we treat the data of everyone who comes to our site in accordance with this Privacy Statement, whatever their Do Not Track setting.

Access and Accuracy; Correcting Personal Data.

We use reasonable efforts to keep your Personal Data accurate and up-to-date, and we will provide you with mechanisms to correct, amend, delete, or limit the use of your Personal Data. As appropriate, this amended Personal Data will be transmitted to those parties to which we are permitted to disclose your information. Having accurate Personal Data about you enables us to give you the best possible service.

Your rights and controlling your personal information

Choice and Consent: Providing us with your personal information is optional to you. You can choose not to provide personal information. When you provide us with your personal information, you consent to the terms in this Privacy Policy, and to us disclosing or receiving your personal information for these purposes.

Restrict: You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us at the email address listed in this Privacy Policy.

Access: You may request details of personal information that we hold about you, in certain circumstances set out in the Privacy Act 1988 (Cth). An administrative fee may be payable for the provision of information. We may refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.

Correction: If you believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us by email. We rely in part upon customers advising us when their personal information changes. We will respond to any request within a reasonable time. We will endeavor to promptly correct any information found to be inaccurate, incomplete or out of date.

Complaints: If you believe that we have breached the Australian Privacy Principles and wish to make a complaint about that breach, please contact us by email setting out details of the breach. We will promptly investigate your complaint and respond to you in writing setting out the outcome of our investigation, what steps we propose to take to remedy the breach and any other action we will take to deal with your complaint.

Unsubscribe: To unsubscribe from our e-mail database or opt out of communications, please use the link at the bottom of the e-newsletters or contact us at the details mentioned in this Privacy Policy.

European Data Protection Rights

If our processing of Personal Data is subject to European Union data protection law, you have certain rights with respect to that data:

• You can request access to, and rectification or erasure of, Personal Data;
• If any automated processing of Personal Data is based on your consent or a contract with you, you have a right to transfer or receive a copy of the Personal Data in a usable and portable format;
• If the processing of Personal Data is based on your consent, you can withdraw consent at any time for future processing;
• You can to object to, or obtain a restriction of, the processing of Personal Data under certain circumstances; and
• For residents of France, you can send us specific instructions regarding the use of your data after your death.

To make such requests or contact our Data Protection Officer, please use the contact information at the bottom of this statement. When we are processing Personal Data on behalf of another party that is the “data controller,” such as certain relationships we have with schools, you should direct your request to that party. You also have the right to lodge a complaint with a supervisory authority, but we encourage you to first contact us with any questions or concerns.

We rely on different lawful bases for collecting and processing Personal Data about you, for example, with your consent and/or as necessary to provide the services you use, operate our Site and business, meet our contractual and legal obligations, protect the security of our systems and our customers, or fulfil other legitimate interests.

Retention of Personal Data

We retain Personal Data for as long as necessary to provide the services and fulfill the transactions you have requested, comply with our legal obligations, resolve disputes, enforce our agreements, and other legitimate and lawful business purposes. Because these needs can vary for different data types in the context of different services, actual retention periods can vary significantly based on criteria such as user expectations or consent, the sensitivity of the data, the availability of automated controls that enable users to delete data, and our legal or contractual obligations.

Cookie Policy

What are cookies?

Cookies are small text files containing a string of characters that can be placed on your computer or mobile device that uniquely identify your browser or device. Cookies are used with web beacons and similar technologies. Web beacons are electronic images (also called single-pixel or clear GIFs) that are contained within a website or email and can read cookies they place on your device.

What are cookies used for?

Cookies and similar technologies allow a site or service to know if your computer or device has visited that site or service before. Cookies can then be used to help understand how the site or service is being used, help you navigate between pages efficiently, help remember your preferences, and generally improve your browsing experience. We and our analytics and advertising partners use cookies and other identifiers, such as IP address, and technologies on our Sites to collect Personal Data (such as the pages you visit, the links you click on, and similar usage information) when you use our Sites, including Personal Data about your online activities over time and across different websites or online services. We and our analytics and advertising partners may use cookies and similar technologies to provide targeted advertising.

How to control and review cookies

SpeakingChalk may use uses third-party analytics and advertising providers on our website and in our emails. To learn more about their privacy practices and how to opt-out of their use of certain of the above cookies and other technologies for analytics and advertising on our Site and in our emails, please review our approach mentioned on our website.

Please note that the choices referenced in our cookie article, linked above, are specific to the browser and device you are using. If you access our Site from multiple devices or browsers, you will need to opt-out separately on those devices and browsers.

Other Terms and Conditions

Your access to and use of our Sites is subject to the ‘Terms of Service’ mentioned on our website.

Changes to Our Privacy Statement

We may change this Privacy Statement at any time. If we decide to change this Privacy Statement in the future, we will post or provide an appropriate notice. If we make material changes to the statement, we will provide notice or obtain consent regarding such changes as may be required by law. The date on which the latest update was made is indicated at the top of this document.

Contact Us

Please feel free to contact us if you have any questions about SpeakingChalk’s Privacy Statement or the information practices of our Sites.

You may contact us as follows: You may send an email to connectatspeakingchalk@gmail.com

Children's Privacy Notice

Collection: SpeakingChalk collects Personal Data about Children directly from Parents and, when we have verified parental consent of Parents, directly from Children. If this platform/service is used by children to attend the course, we expect parents to attend and supervise the children all the time. Parents will have to enable the learning for children by booking the course, paying the fees, doing the required communication (if needed) with teacher via SpeakingChalk and logging for the actual classes. We may collect other Personal Data about Children, including passively collected data, as described in our general Privacy Notice, with the exception that we do not collect payment information from Children or allow third parties to use Personal Data collected through analytics cookies for their own purposes. We also do not condition participation in our Services for Children on the collection of more Personal Data than is reasonably necessary.

Use and Disclosure: Once we obtain verified parental consent, we may use and share Personal Data collected from Children for many of the same purposes described in the general Privacy Notice. We recommend classes to Parents based on Children’s’ activities on our Site, such as when they mark classes or are enrolled in classes. We do not, however, send promotional emails to Children or allow third party analytics providers to collect Personal Data for their own uses through Learner Space.

SpeakingChalk shares, or allows you to share, the name, age, postal address, local time zone, and any notes Parents have provided about their Child to the class Teacher to allow the Teacher to provide classes and deliver supplies to Children, this communication can be facilitated by SpeakingChalk portal. Children’s video image and voice audio and potentially background images of their home and family members are shared with the Teacher and the rest of the Class as they participate in classes. Children may also share information about themselves with the Teacher and the rest of their class during the Class session voluntarily; including content, images, and videos they may upload and share with their class. While SpeakingChalk expects Teachers and all other Users to abide by our standards of conduct and we take reasonable steps to monitor certain communications and posts, please note that we are not able to control or monitor all Personal Data your Child may share with Teachers or other classmates, nor what those third parties ultimately do with that information.

At times, we may allow Children and Parents to submit content, including photos and artwork, along with other information about the Child (like age, first name or initials and city, state, and country) that you may allow us to display publicly. Parents should review Children’s submissions and avoid uploading any private information in the Content about the Children, family members, or others. SpeakingChalk is not responsible for what other third parties do with information you choose to share publicly.

Some Teachers may ask Child Learners and their Parents to use third party sites and services. Parents should review the privacy notices for those third-party sites and services to understand their privacy practices. We are not responsible for nor do we systematically monitor those third-party sites and services.

Class Video Recordings: As described above, SpeakingChalk may record video of Children and Teachers during SpeakingChalk classes. The Class Recordings may be made available by SpeakingChalk to the Teacher of the class and may be shared by the Teacher for the entire class (and their Parents) to view on Pay Per View basis (the “Permitted Recipients”).

While we expect Teachers and Permitted Recipients to abide by our standards of conduct, please note that we cannot control or monitor what such third parties ultimately do with Class Recordings.